“To be prepared is half the victory” said Miguel de Cervantes, a fifteenth century Spanish writer.

In light of ever increasing natural and man-made disasters happening in this part of the world, it is incumbent upon hospitals to be better prepared to receive a sudden massive influx of patients.  Taking into account that the Health Authority of Abu Dhabi is finalising a Disaster Recovery plan which includes the private hospitals, Dr.C.R.Shetty, Group Medical Director of NMC Healthcare, decided to take a pro-active step in this direction.

NMC Specialty Hospital conducted a mock emergency disaster management drill on Friday, the 22nd of March, 2013. A mock disaster was simulated and NMC Hospital used its own staff as ’patients’.

As a first step Dr. Ananth Pai, Specialist General Surgeon and Chief Disaster Officer, had developed an Emergency Drill Plan. The plan incorporated elements of various best practices in emergency disaster management from around the world. After it was approved, the staff were trained as per the emergency plan. Careful groundwork was done to ensure that various types of patients could be managed. Different parts of the hospital had been prepared to receive patients in varied health conditions. Patients were triaged in the main lobby and transported immediately to waiting teams in the treatment zones. In order to minimise disruption in the hospital routine, the drill was scheduled early in the morning on Friday, among other measures. The whole drill was audited by administrative and medical observers and all phases were recorded by videographers. Subsequently the auditors gave their feedback. Accordingly, the Emergency drill plan was updated.

The entire objective of the exercise was to be able to quickly and correctly identify the influx of patients, distribute them to the treatment zones and accurately manage their treatment needs. As Dr. B. R. Shetty, CEO of NMC Healthcare, frequently reminds us – “We want to be the trusted provider of comprehensive healthcare services in the UAE”. This drill was a step forward in that direction.


About NMC Healthcare

NMC Healthcare is a fully integrated leading healthcare provider and the first UAE Company to be listed on London Stock Exchange. NMC Healthcare is the largest private healthcare provider in the UAE, both in terms of its nationwide network of facilities and services as well as in terms of patients treated. Established in 1976, NMC Healthcare operates three JCI accredited specialty hospitals in Abu Dhabi, Dubai and AlAin, one general hospital in Dubai, one medical centre in Sharjah, one day care surgery center in DHCC and eight pharmacies across Abu Dhabi, Dubai, Sharjah and Al Ain, treating approximately 1.8 million patients a year – that’s over 5000 patients a day, across all the facilities. In addition, NMC Healthcare is one of the leading distributors of pharmaceutical products, FMCG, educational supplies, cosmetic products, medical and scientific equipment and veterinary products, distributing over 50,000 products from leading brands through six distribution facilities across the UAE.
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